Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
If something is still missing, please contact us immediately.
Yuyishop guarantees their customer satisfaction with the following Refund Policy:
In case of an incorrectly filled in purchase, you're able to modify and/or cancel your order within 6 hours after the order has been placed.
Our maximum Processing Time after purchase is 7 days.
There's always a risk that shipping doesn't go as planned since Mobile Triggers outsources this process. If you receive a broken product, or miss an item, we will replace your product(s) without any additional costs. Note that you have to report this within 72 hours through our contact form in order to be eligible for a new product and we will verify your problem.
If you did not receive your product we will verify your shipping with your custom Track&Trace code and contact the shipper. We will send a new product after confirmation without any additional costs.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Mobile Triggers will not refund any shipping costs.To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.
All return shipping fees and other miscellaneous fees are the responsibility of the customer.
Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.
Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.
Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Free shipping is suitable to the normal orders you placed in our store,but for the oversized/overweight products,Your order will be shipped using economy shipping.