Shipping & Delivery

Thank you for choosing Yuyishop. We want every part of your shopping experience to feel clear, organized, and stress-free—from browsing our store to receiving your package at your doorstep. The sections below explain our shipping process in a simple A–B–C structure so you always know what to expect from start to finish.

A. Order Processing

1. All orders go through a standard 2–5 business day processing window. During this time, we verify order details, confirm payment, inspect product quality, and prepare secure packaging.

2. Processing includes careful product selection, protective packing, label creation, and final inspection to ensure everything is correct before shipment.

3. Our business days are Monday through Saturday, excluding Sundays and U.S. federal holidays. Orders placed during non-business hours move to the next day’s processing flow.

4. Any order placed after 7:00 PM EST automatically shifts into the next business day’s queue to maintain accuracy and prevent rushed handling.

5. Orders placed on Sundays or holidays begin processing on the next available working day.

B. Additional Processing Time for Special Orders

1. Customized or personalized products may require an additional 1–3 business days. This ensures our design and production team has enough time to finalize details and produce your customized item with care.

2. Bulk or wholesale orders over 50 units may take 7–10 business days, depending on inventory levels and production schedules.

3. These extended timelines help us guarantee quality and accuracy, especially when additional coordination or hand-finishing is needed.

4. Same-day processing only applies to orders placed before 7:00 PM EST and does not apply to customized or bulk items.

C. Shipping Carriers

1. Once processing is complete, your order is handed over to one of our trusted carrier partners: USPS, UPS, FedEx, and for select regions, DHL.

2. Carrier selection depends on destination, package size, weight, and the most reliable delivery route available at the time of shipment.

3. We always aim to choose the safest and fastest carrier based on your order type and location.

D. Shipping Fee

1. All domestic shipments are charged a flat-rate fee of $6.99 USD.

2. This standardized fee supports premium packaging, reliable carrier services, and consistent handling across all orders.

3. Our goal is to keep shipping predictable, fair, and transparent for every customer.

E. Delivery Time

1. After your order ships, standard U.S. delivery typically takes 5–12 business days, depending on your location and the carrier’s network.

2. Remote or rural areas may experience slightly extended delivery times due to limited routing options.

3. Carrier delays may occur during severe weather, technical disruptions, or nationwide volume surges.

4. During peak seasons—such as Black Friday, Christmas, or major national shopping events—processing and delivery times may temporarily increase.

5. For holiday or important event purchases, we strongly recommend ordering 2–3 weeks in advance to ensure on-time arrival.

F. Shipping Restrictions

At this time, we cannot ship to the following locations:

1. Alaska

2. Hawaii

3. U.S. Territories (e.g., Guam, Puerto Rico, American Samoa)

4. P.O. Boxes

5. APO/FPO/DPO military addresses

These restrictions are based on carrier limitations and logistical constraints. We intend to expand our coverage as our operations grow.

G. Tracking Your Order

1. Once your order ships, you will receive a tracking number via email or SMS (depending on which option you selected at checkout).

2. Tracking updates typically appear within 24–48 hours after the carrier scans the package.

3. If tracking shows “label created” for longer than expected, this may be due to high carrier volume. Updates will appear once the package moves through the carrier network.

4. You may check your tracking link anytime to monitor your package’s journey to your doorstep.

H. Holiday & Peak Season Considerations

1. High-volume shopping periods and national holidays may lead to extended carrier transit times.

2. Weather conditions—especially winter storms—may also cause delays outside of our control.

3. To avoid delays, plan holiday purchases early and allow additional time for delivery.

I. Customer Support

If you ever have questions about your shipment, need help with tracking, or want clarification on anything in our shipping process, our support team is here for you. We aim to provide quick, friendly, and clear assistance whenever needed.

• Email: support@citygirltocountrygirl.com (Please replace with your Yuyishop support email if different.)

• Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

• Website: yuyishop.com

J. Store Information

• Company: YUYISHOP LLC

• Address: 7420 Plainview Terrace, Columbia, MD 21044, United States

• Website: yuyishop.com

At Yuyishop, we’re committed to delivering every order with care, precision, and reliability. We appreciate your trust in us and look forward to providing a smooth, dependable shipping experience every time you shop with us.