Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopReturn Policy
At YUYISHOP LLC, your trust and satisfaction are at the heart of everything we do. If something about your order doesn’t feel right, we’ve built a return process that is clear, fair, and easy to follow. Below is a simple breakdown of how returns work at our store.
Return Window
| Condition | Details |
|---|---|
| Return period | 30 days from the date your package is marked as delivered by the carrier |
| Return eligibility | Item must be postmarked within this 30-day timeframe |
| After 30 days | Returns and refunds may no longer be accepted |
This window gives you ample time to inspect your order and make sure it aligns with your expectations.
Item Eligibility Requirements
| Requirement | Description |
|---|---|
| Condition | Must be unused, unworn, unwashed, undamaged, and unaltered |
| Packaging | Original packaging must remain intact (bags, boxes, protective materials) |
| Tags & labels | Must remain attached exactly as received |
| Proof of purchase | Required: receipt, order confirmation email, or packing slip |
| If requirements are not met | A return may be denied or only eligible for a partial refund |
We want to ensure that every item returned is in a condition that allows us to help you and other shoppers fairly.
Our Responsibility
If the issue is caused by an error on our side, YUYISHOP LLC will take full responsibility.
| Scenario We Cover | Examples | Cost Responsibility |
|---|---|---|
| Manufacturing defects | Misprints, discoloration, stitching flaws, fabric issues, stains | YUYISHOP LLC |
| Incorrect product | Wrong size, color, style, or graphic sent | YUYISHOP LLC |
| Printing mistakes | Misaligned text, incorrect design, production errors | YUYISHOP LLC |
To report any of these issues, simply email support@yuyishop.com with your order number and clear photos of the problem. We will solve it promptly.
Non-Returnable Situations
| Not Eligible for Return | Explanation |
|---|---|
| Incorrect custom details | Incorrect size, color, or personalized text submitted during checkout |
| Change of mind | Personal preference after receiving the product |
| Minor color variations | Slight differences caused by screen displays and lighting |
Because many of our items may be customized or made to order, we recommend carefully reviewing all details before finalizing your purchase.
How to Start a Return
Email support@yuyishop.com with your order number and a brief explanation of your return reason.
Our support team will provide the correct return instructions and return address.
Pack the item securely and return it using a trackable shipping method.
Return shipping costs are the customer’s responsibility unless the issue was caused by YUYISHOP LLC.
Original shipping fees are non-refundable.
Following these steps ensures your return is processed smoothly and without delays.
After We Receive Your Return
| Process | Time Frame |
|---|---|
| Quality Control Review | 3–5 business days after the package arrives |
| Refund Method | Returned automatically to your original payment method |
| Bank/Payment processing time | 5–10 business days depending on your financial institution |
Once the inspection is complete and your refund is released, processing time varies based on your payment provider.
If you ever need guidance, clarification, or help starting a return, our support team is always here for you at support@yuyishop.com.
Thank you for choosing YUYISHOP LLC. We truly appreciate your confidence in us and are committed to making your shopping and return experience as smooth and reassuring as possible.